Bathrooms
Walk-in shower refit
Valve, drain and supply moved; two days.Example
Licensed plumbers · repairs · water heaters
Leaks fixed, hot water back, same day.
A staff plumber at your door with a written price before any work starts, and the mess taken away when it's done.
What we fix
See all servicesEvery pipe in the house, one call.
One plumber handles the whole job, from the first drip to the last fitting, with the price agreed before work starts.
Leaks and pipe repair
Pinholes, burst pipes and dripping joints found and fixed.
Learn moreWater heaters and boilers
Repairs, flushing and replacements, tank or tankless.
Learn moreDrains and sewer lines
Clogs cleared, camera checks, root and line repairs.
Learn moreBathrooms
Toilets, showers, tubs and vanities fitted and repaired.
Learn moreKitchens and appliances
Sinks, taps, waste disposers and dishwasher hook-ups.
Learn moreGas lines
Leak checks and new runs for cookers and heaters.
Learn moreRepiping
Old galvanised or failing pipe replaced room by room.
Learn moreInspections and maintenance
Yearly checks before small faults become big ones.
Learn more
12 licensed plumbers
on staff, no subcontractors (example)
Who turns up
The plumbers you'll actually meet.
Every plumber at Ferrule & Wren is on staff, not hired by the job. The one who answers your booking owns it from the first call to the clean-up: they look, explain the fix and the price, do the work and check it with you before they pack the van.
- Licensed, background-checked and on our payroll
- Floors covered and shoes off before tools come out
- The same plumber returns if anything needs a second visit
Dana K.Lead plumber, water heaters
Marco T.Lead plumber, drains and repiping
Example names and figures: set these in the site settings.
52 min
94%
18 yrs
100%
Example figures — set these in the site settings.
Why Ferrule & Wren
Plumbing without the guesswork.
Four things that hold on every job, from a dripping tap to a new boiler.
Once we have seen the job you get a written price, and that price is what you pay. If we find anything else, we stop and ask before doing more.
The plumber who finds the fault is the one who fixes it. No hand-offs, and no telling your story twice.
Dust sheets go down and shoe covers go on before any work starts. Old parts, packaging and offcuts leave in our van.
Parts and labour are guaranteed for 12 months, and the term is written on your invoice. If the repair fails in that time, we come back and put it right.
Example term — set it in the site settings.
How a visit works
Four steps, no surprises.
From the first call to the swept floor, you know what happens next and what it costs.
- 01
Call or book
Tell us what's wrong and we give you a time slot that suits you.
You get: a confirmed slot by text.
- 02
We diagnose and price
We find the fault and write the price down before any work starts.
You get: a written price.
- 03
We fix it
The same plumber does the work, with the common parts already on the van.
You get: the repair, usually that visit.
- 04
We test and tidy
Pressure and leak tests on what we touched, then everything cleaned away.
You get: a tested system and a swept floor.
Recent work
Jobs we finished this season.
A few recent jobs, with what we did and how long it took.
Water heaters
Tankless heater swap
Old tank out, new unit and gas line in; one day.Example
Pipes and drains
Kitchen sink and tap
New mixer, supply lines and trap; three hours.Example
Pipes and drains
Utility room repipe
Galvanised out, copper manifold in; three days.Example
Pipes and drains
Drain camera check
Root intrusion found and cleared; half a day.Example
52 minaverage arrival (example)
Questions
Asked before every first visit.
Plain answers on emergencies, heaters and prices. Something else on your mind? Call us on Your phone number.
Yes. The emergency line is answered around the clock, and a plumber on call is sent out for leaks, bursts and loss of heat or water at any hour.Example terms — set your emergency hours in the site settings.
Find the stop valve and turn it clockwise until it stops: it is usually under the kitchen sink or where the supply pipe enters the house. Switch off the water heater if it is leaking, and move anything that should stay dry.
An emergency visit carries a set call-out fee, told to you on the phone before anyone sets off. The repair itself is priced the same way as any other job, on a sheet you agree first.EXAMPLE — set the call-out fee in the site settings.
We give you a time window when you call and send a text when the plumber is on the way, so you are not left guessing.Example figures — set arrival times in the site settings.
We test the heater first. If a part such as a thermostat, element or valve is at fault, we repair it. If the tank is corroded or the unit is near the end of its life, we show you why and price both options.
A tank suits households that draw a lot of hot water at once; a tankless unit saves space and heats on demand. We look at your supply, venting and usage before recommending either.
Most like-for-like swaps are done in a day, with hot water back the same afternoon. Moving the heater or changing type can add a second day, and we tell you that up front.Example timings — set these in the site settings.
Yes. We drain it, disconnect it and take it away for recycling, and leave the space swept.
Yes. The plumber looks at the job, writes the price on a sheet and starts once you agree. If something hidden changes the work, we stop and price it before going on.
A quote for planned work, such as a bathroom or a repipe, is free. A diagnostic visit for a fault is charged and taken off the repair if you go ahead.Example terms — set these in the site settings.
Card on the day, bank transfer against an invoice, or staged payments on larger projects.Example payment options — set these in the site settings.
Our workmanship is guaranteed, and parts carry their own warranty. Both are written on your invoice.Example guarantee — set the terms in the site settings.
Leak that won't wait?
A plumber at your door today.
Call and talk to a person, or book a slot online. The price is written down before any work starts.
- Same-day slots
- Upfront written price
- Licensed and insured
- Work guaranteed
Tips from the van
Small jobs, explained.
Short, plain guides to the jobs you can do yourself, and the signs that mean it is time to call us.
Book a plumber
Tell us what's leaking.
We reply within the hour in opening times (example).
Sam, office coordinatoranswers the phone 7am–7pm (example)
- Your phone number
- Your email address
- Your opening hours
- Your emergency line